Terms & Conditions

Cancellations

We understand that sometimes you may have to cancel an appointment. It is expected that if you cannot keep an appointment with us, that notice is given as soon as possible by calling, emailing, or presenting in person at the practice (and leaving a message if after hours). We require that you contact us at least 24 hours in advance. Appointments are in high demand, and your advance notice will allow another patient access to the appointment time.

Late and Missed Appointments
If you arrive late to an appointment, but within your appointed time slot, you may receive a shorter consultation in an effort not further inconvenience other clients waiting for their scheduled appointment.
If you either arrive after or entirely miss an appointment, you will be charged the consultation fee in full. The cost of consultations can be found on our website.

Payment is due at the time of the treatment and can be paid in Cash, Pin, Credit Card or Bank Transfer

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